The next update for Blacklight Retribution is almost here.
Current Arc game servers and player accounts will be migrating to new servers and relaunching on HSL hardware next week.
Starting Jan-18 and running through Jan-24 player progression will be paused and the store will be temporarily open for free on US and EU Arc PC servers. On Jan-25 new PC servers will be going live and the updated client will be pushed out via Steam. The BLR store on Arc PC being open free means all items in BLR store will be zero costs in terms of GP. This allows players to play with all items, though note that these free items WILL NOT be kept on the new servers. This is specific to PC only during this update.
PC Player migration will be triggered the first time you log into the new Blacklight client. Make sure you have Steam Overlay enabled, as we will be opening the migration website via Steam browser. It will prompt you to log in to your Arc account, and will then associate that account with your Steam account. We will NOT be storing any Arc data on our servers. The webpage merely passes the login information to Arc via their provided API.
PC Region merges will happen prior to the new servers going up. We will be merging the PC EU and US player databases, based upon Arc ID information, and your player name will be based upon the amount of XP in either account. If you have the majority of XP in US then your player name will be from your US account and appended with [US], same with [EU]. We are not and will not merge alt accounts into main accounts.
The PC store on the new servers will be closed for a short period of time (yet to be determined) so that we can troubleshoot any potential migration issues that were missed during testing.
Additional FAQ info here: https://www.reddit.com/r/Blacklight/comments/7koa9v/community_faq_upcoming_patch_jan_2018/
