Hello, Medics! Patch 1.4 is now live!
Check out the details below!

⚠️ We Need Your Help!
We are always listening closely to community feedback, but as we make any significant changes, there may be still players who have unique cases that need special care.
If even after installing all patches you are still experiencing crashes, freezes, and black screens, we need your help to find direct solutions for your problems.
Please follow this link to get us your specific details so we can investigate solutions for your case here:
https://my.nacongaming.com/en-US/support/game/ambulance
????️ Patch Notes:
???? Bugs & Technical Improvements
The Swift Aid Siren’s brightness has been fixed
- Fixed floating blood puddles
- Fixed floating props in callouts
- Fixed camera transition at vehicle start
- Fixed holes in buildings
- Fixed additional bus spawning in car crash callout
- Fixed flickering skid marks
- Fixed broken ventilation material in mall
- Fixed clipping patient in Catastrophic Event 02 [spoiler](The Burning Mall)[/spoiler]
- Fixed Muscle cramping Animation
- Fixed the Partner’s suddenly disappearing hair
- Fixed a bug where District unlocks would appear multiple times in the shift selection screen
- The ambulance will no longer spawn on the roofs of cars when loading the last checkpoint
- The “Panic Attack Training Callout“ will now correctly prompt you to use Lorazepam instead of Ketamine
- You partner will no longer ask you to apply Glucose if the patient is suffering from Cardiac Arrest
- Fixed "soft-blocking" dropdown input when using the back action
- Fixed locked diagnosis entries when loading into an old save game shift
- Fixed a bug where multiple dispatcher voices would be played simultaneously
???? Quality of Life Improvements
- Added additional Tooltips to the Scoring screen to provide more context on why a certain score was achieved
- Increased the range of the siren’s effect on traffic to prevent cars from moving into the rescue lane
- Pedestrians will now put in more effort to avoid the ambulance
- You will now receive a prompt to reset your ambulance if it gets stuck on terrain
- Lowered the chance that a callout spawns far away in the distance
- Any patients that are not selected for treatment will now receive a marker indicating that another ambulance will pick them up afterwards
- The “End Shift” prompt will now appear much faster after ending your final callout
- Added jolts: Crashing into obstacles while transporting patients can now cause several different Injuries
- Added additional useful hints to the loading screen
- Made acceleration adaptive trigger much lighter
- Added CPR handling for heart alarm display
- Minor performance improvements
- Updated recommendation for “third degree burns” to “burn dressings”
- Added variable size for the transport event HUD
- Significantly reduced the freakiness of our cables
- Bleeding patients will now have growing blood patches on their clothes
- Significant improvements to cutscene quality and ensured that the cutscene will play at a stable FPS
- Implemented shift result background images
- Fixed the missing District highlighting in the map screen
- Improved our physical blood simulation
- Brightened the dark corner within the “Bleeding” tutorial
- Added near distance fade for gates in the District 2 hospital
- Added a volume slider for the siren
- The partner will only snap at you if you actually hurt the patient while driving
???? What’s Next?
We are setting our sights on the Bayside Expansion release on April 22nd, so please stay tuned here and our official Discord for all the latest news and updates.
Thank you for sharing your feedback and experiences with us as we continue to address community concerns. Thank you for helping us continue shape Ambulance Life into the best version of itself it can be! ❤️
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