An update on the connection/servers issues
09:12 PM UTC - UPDATE: We are seeing significant improvements with the solutions implemented over the past hour. Although some issues persist, the quality of services is improving across all regions. We continue to work on fixes and monitor any issues you may encounter.
Since the official server launch today at 08:00 AM UTC, many players have encountered severe connection issues with the game, mainly with login, lobbies, and various online features. These issues applies to all platforms: PC (Steam), PS5 & Xbox Series X|S.
Our teams are working tirelessly to stabilize the servers so that everyone can enjoy the game as soon as possible. To give you more context on the current situation, we have tried multiple solutions to address these network issues:
- Our server team has actively investigated the root causes of connection failures.
- We have implemented server optimizations to handle the high volume of players trying to access the game.
- We have increased server capacity to reduce queues and connection failures.
- Our quality assurance team has conducted thorough tests to ensure the stability of our fixes before deploying them.
