We sincerely apologize for any inconvenience caused to your gameplay experience.
During the regular maintenance on Mar. 20 (Thu), we performed a recovery process for bonus points accumulated in Costume and Equipment Summon (Integrated).
However, after the maintenance, we discovered that Equipment Summon (Integrated) bonus points were not recovered for some accounts.
We are currently investigating this issue.
Please refer to the details below:
[Notice: Bonus Points Not Recovered for Some Accounts]
- The issue where Equipment Summon (Integrated) bonus points were not recovered for some accounts
We deeply apologize for the significant inconvenience this has caused to your gameplay experience.
We are doing our utmost to resolve this issue as quickly as possible.
Thank you for your support.
The UNDECEMBER Team
