UNDECEMBER will be undergoing a server patch on Nov. 27 (Thu) to address identified issues.
Please refer to the following information for details.
Nov. 27 (Thu) Server Patch
1. Server Patch Schedule: Nov. 27 (Thu) 20:20(UTC+9)
* The server patch will proceed without maintenance.
* The game will therefore be available to play while the server patch is underway.
2. Server Patch Details
- An issue where the [Holiday Raid Ticket] does not drop when Chaos Dungeon monsters exceed Level 165.
3. Issue Compensation
- Holiday Raid Ticket ×5
* Issue compensation can be claimed via Mail from 2025/11/27 (Thu) after the server patch to 2025/11/30 (Sun) 23:59 (UTC+9).
* Issue compensation is distributed once per account as mode-integrated, and Mail will be stored for 3 days (72 hours).
┗ It can only be claimed in either Standard or Season Mode.
* Issue compensation can only be claimed by accounts created before the compensation distribution.
Accounts created after the maintenance has ended will not be eligible to receive it.
4. To Note
- Please exit the game completely before logging in again for the patch to be applied.
- Please note that you will not be able to enter the Auction House, Constellation of Time, Arena, Chaos Dungeons, and Eunos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
