Hunters,
Last week we shared that we had been making adjustments to matchmaking, and today we want to talk more about what those changes were and what our plans will be moving forward.
We saw that high ping players were presenting as an issue for the community regularly, and as a result we began collecting and analyzing player data around ping during matchmaking. Our goal was to investigate potential solutions, and this data allowed us to work on identifying an ideal cutoff point for "high ping" on a per-region basis. This means that we have been able to experiment with refining the matchmaking experience to ensure fairer connections for all players.
To begin with, we investigated region locking for various servers, but we found the system too easy to circumvent using a VPN.
Two weeks ago, we tried introducing a new system that would separate any players with a ping above a certain defined threshold from the rest. Here’s how the high ping separation works:
- When matchmaking begins, teams are evaluated based on the highest ping player on the team. If that highest ping player crosses the threshold, the entire team is considered "high ping."
- High ping teams are then placed in a separate matchmaking pool, where they will be matched against other high ping teams.
- Normal ping players continue to match in the standard player pool, improving connection quality across those matches.
- If a high ping player is matchmaking solo or with randoms, they will also be sorted into the high ping pool.
- Deactivating this matchmaking separation in Russian and South American servers—we have seen that due to location, infrastructure, or other reasons, some players can’t achieve better ping, so we will try creating safe space regions for those unable to improve.
- Raising the initial high ping threshold from 125 to 140 as a pure experiment—this will help us better understand how small adjustments to the threshold impact matchmaking quality, player distribution, and queue times across different regions.
