[b]Eyes up, Squaddies![/b]
It's been a while since I've connected with many of you, and I miss our conversations. I want to reintroduce myself to all of you and the community. I'm [b]SgtRoss[/b], one of the Founders of Offworld, and I worked as a Game Designer for the first five years on the project. Eventually, my time at Offworld led me to become more community-focused. Even though many of us were acting as community managers, I officially became Community Lead after v14 was released. In early 2021, a tragic personal event knocked me out for a few months. Having recovered, I returned to Offworld and took on a Production role. I was the Project Lead of Squad for much of 2022, eventually handing the reigns over to Howitzer as I moved to Starship Troopers: Extermination (ST:E) as their Project Lead, helping launch the game into Early Access. After hiring my backfill for ST:E, I returned to the Community Team as Director of Community. Since taking on this role, I have been actively working to build the CM Team back up. We want to be more community-focused, but we have yet to be. Transparency or "Keep(ing) the group in the loop" is a core value at Offworld that extends to our community. So, here are areas that we intend to improve throughout this year:- Improved moderation programs. There has been a slight improvement over the years, and we must do more.
- We need dedicated feedback engines to hold ourselves accountable for community feedback.
- Discord overhaul. We need to utilize one of our best communication channels properly.
- Increased presence across all social channels.
- Increased and varied organic content beyond simply supporting releases. We'll work with Marketing to add more value to our players regarding content.
- Adding more capacity to the CM Team. We are hiring for several roles, including Senior CM, CM, and Server Licensing Support Representative.
