
- Outdated Windows systems that haven’t received recent root certificate updates.
- Auto-root certificate retrieval is disabled in system settings or group policies.
- Network restrictions prevent Windows from fetching the missing root certificate.
- Press the Windows Key + R to open the Run dialog.
- Type certmgr.msc and press Enter.
- In the left panel, navigate to Trusted Root Certification Authorities → Certificates.
- Look for Starfield Services Root Certificate Authority - G2 in the list as shown in this image.

- [MOST RELIABLE FIX] Open the command line (Command Prompt) and run the command
- If you have Windows updates pending, in progress or available, please complete their installation and restart your PC.
- If that still does not resolve the issue, please open your browser and go to https://leaderboards.companyofheroes.com/. After that, try launching CoH3 again.
- If these options do not work, please open Windows Edge and navigate to https://coh3-api.reliclink.com/game/version/checkStatus. It should give the response ["ok"]. If it does, run the game again and it should be able to connect fine. If it does not give the ["ok"] response, ensure that Windows is up to date.