Our Latest Update Notes:
[p]A guide on how to submit a ticket can be found here: [/p][p]https://steamcommunity.com/app/1285190/discussions/2/673972930559959886/[/p][p][/p][p]When you submit a ticket, please remember to attach your DxDiag or MSinfo file. If you need assistance with doing that, here’s a walkthrough:[/p][p]https://support.borderlands.com/hc/en-us/articles/44564441894291-PC-How-do-I-attach-a-DxDiag-and-MSinfo-file[/p][p][/p][p](Note: This section is going to be structured the same each week, so although it looks the same, rest assured it’s being updated weekly!)[/p][p][/p][p][/p]
Borderlands 4 Won a Golden Plume!
[p][/p][p]A HUGE thank you to our Chinese community for their support in securing the 2025 Golden Plume Award for “Most Anticipated Console Game.” Out of six nominees–including Anno 117: Pax Romana, Split Fiction, Wuchang: Fallen Feathers, Core Keeper, and Escape from Duckov–Borderlands 4 was selected as the winner. Our deepest gratitude goes out to you![/p][p][img src="https://clan.akamai.steamstatic.com/images/45157740/37fe0c865961c44839e9b2fd07d75bf75c8dac2b.jpg"][/img][/p][p][/p]Steam Community Screenshots
[p]As you take screenshots and drop them in Steam, we’ll round up a few of our favorites for your viewing pleasure. Enjoy the beauty of chaos - er, I mean, Kairos![/p][p][/p][p][dynamiclink href="https://steamcommunity.com/sharedfiles/filedetails/?id=3616647030"][/dynamiclink][dynamiclink href="https://steamcommunity.com/sharedfiles/filedetails/?id=3617252754"][/dynamiclink][dynamiclink href="https://steamcommunity.com/sharedfiles/filedetails/?id=3617294517"][/dynamiclink][dynamiclink href="https://steamcommunity.com/sharedfiles/filedetails/?id=3616107677"][/dynamiclink][/p][p][img src="https://clan.akamai.steamstatic.com/images/45157740/1ac8af64c921b9f8d4366cd8d0041e552a892963.png"][/img][/p]Behind the Team: Rocio S., Borderlands 4 Senior Community Manager
[p][/p][p]Every week, we’re spotlighting one of the minds behind the mayhem. You’ll get to learn about folks from both Gearbox and 2K, and how each person who touches the game both influences and is influenced by Borderlands 4. This week, we're talking with Rocio S., 2K’s Senior Community Manager:[/p][p][/p][p]What are the signals you look for when deciding which community issues to escalate to developers?[/p][p]Rocio: There are so many things to look out for, this is a great question! And, unfortunately, there is no clear cut answer. The answer is ultimately: it depends.[/p][p]Because we have so many sources, a lot of what Community has to do boils down to:[/p][p]1) Identify the volume of the issue; not only that, but "does everyone feel the same way?" is a sort of universal conversation.[/p][p]2) Identify the source of the issue; is it everyone, is it a specific scenario, is it a specific game mode?[/p][p]3) Identify how consistent the issue is; is it sometimes, every time, one time?[/p][p]4) Identify how much impact the issue has; does it make the game unplayable, is it inconvenient, or is it a nice-to-have?[/p][p]From there, we work with the team to understand how much dev work it might take to resolve the issue, and to identify how much of an overall impact a change might make on the game. However! It always depends. Sometimes something may seem easy, but when it comes down to it, it turns into many more hours of work. Sometimes, something that starts as a small issue can become a larger issue over time. So really, this is all a constant process of reevaluation, consistent communication, and consistent feedback.[/p][p][/p][p]What inspired you to get into community management in the first place?[/p][p]Rocio:. Honestly, like a lot of Community folks, I didn't intend to enter community management. My background was in art, and I fully expected to enter the games industry for art or design. I even made a portfolio! But I knew I wanted to enter the industry no matter what and I entered through an entry-level, contract customer support role.[/p][p]Then I sort of stumbled into community management—a role opened up, and I enjoyed it, but all while working on design on the side because I assumed that was where my passion was. It wasn't until I spoke to a lot of designers, artists, writers, QA, and more that I realized: I am right where I want to be.[/p][p]Community is at the nexus of so many disciplines. You interact with entire teams, learn about what they all do, and get an understanding of what the game is coming from and where a game can go. And, when you have a team that cares, you have just as much of an impact on the game as any other discipline.[/p][p]For someone who is always craving to learn something new, loves multitasking, and is a little bit everywhere all at once, the role just felt like a natural fit![/p][p][/p][p]Was there a moment early in your career when you knew “this is what I’m meant to do”?[/p][p]Rocio: Yes, actually. I was about two years into my career, had worked on the game I was on for just about a year, and had gotten into a pretty good flow.[/p][p]We were going over player feedback for a recent update, and my Product Manager at the time, in a room full of veterans, game designers, leads, turned to me and asked something along the lines of: "Numbers aside, Rocio, what is the community saying?" That day, after hearing community concerns and pain points, the team made a decision that the community loved, one that the numbers just couldn't show. It was the first time that I truly saw the power of player feedback and how Community could shape the future of a game.[/p][p][/p][p][/p]Community Creative Corner
[p][/p][p]Our community members aren’t just gamers—many of you are also artists. Whether it’s cosplay, digital art, or some yet-to-be-invented medium, we’re your biggest fans. Check out this week’s hand-picked fan creations:[/p][p][img src="https://clan.akamai.steamstatic.com/images/45157740/876c7ab2c89d4bc43c173fc0f149f400e4998322.jpg"][/img][/p][p]opheroth[/p][p][img src="https://clan.akamai.steamstatic.com/images/45157740/8fb96d3607a8c746d71170c41f4f49a7cb5b5dbd.png"][/img][/p][p]That’s it for this week—with more updates, more chaos, and maybe a few surprises coming next Friday. Until then: keep your ECHOnet tuned and your loot luck high.[/p][p]Happy Hunting,The Borderlands Team[/p][p align="center"][img src="https://clan.akamai.steamstatic.com/images/45157740/cab2860dd2091c9cc501e726e1b96f9a4579849a.png"][/img][/p][p][/p][p][dynamiclink href="https://store.steampowered.com/app/1285190/Borderlands_4/"][/dynamiclink][/p][p][/p][p]
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