What Happened
[p]Earlier today, a hotfix introduced an unintended issue that caused the frontend and backend to fall out of alignment. As a result, the UI assumed no progress has been made at all, and displayed a blank tree.[/p][p]To prevent more players from being affected by the issue and to protect user data, we made the decision to take the servers offline immediately, without advance notice. We realize this was a huge disruption but we needed to act fast to limit the scale of the issue. [/p][p]Servers were down for approximately two hours while we stabilized and verified the integrity of user progress and released our first update to resolve the issue for players.[/p][p][/p]What We've Done
[p][/p][p]Update one focused on stabilization and data protection.[/p][p]This update:[/p]- [p]Restored server access so everyone could log in and play[/p][/*]
- [p]Prevented any further issues with the reward tree[/p][/*]
- [p]Secured progression tracking to ensure all stats continue recording correctly[/p][/*]
- [p]Players who were not impacted could use the rewards tree normally[/p][/*]
- [p]Players who were impacted saw the tree as visually reset and were temporarily unable to click nodes[/p][list]
- [p]All previously unlocked rewards remained available and unaffected[/p][/*]
- [p]All ongoing play continued to be tracked[/p][/*]
- [p]Reads the correct progression data for the rewards tree[/p][/*]
- [p]Restores interaction with the rewards tree[/p][/*]
- [p]Allows players to reactivate nodes they had already qualified for[/p][/*]
