Greetings!
[p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: oncehuman@global.netease.com"" target="_blank">oncehuman@global.netease.com. We'll investigate as soon as we receive your message.[/p][p][/p][p]Since the official release of Once Human version 1.6.3, we've been gathering community feedback and actively addressing your concerns. Here are the latest fixes we have implemented:[/p][p]1. Fixed an issue on some Endless Dream servers where the portal to the Manibus, the Nightmare dungeon did not spawn at the intended location after achieving the Imminent Dawn ending.[/p][p]2. Fixed an issue where the temperature bonus from Chaosium Hubs occasionally failed to apply in The Way of Winter -Update Test servers.[/p][p]3. Added a 2-second cooldown to the Chaosium Lantern to prevent desynchronization of its animation and icon when used in quick succession. This cooldown does not affect the consumption of Raw Chaosium.[/p][p]4. Fixed an issue that occurred when opening the Personal Thermal Tower interface.[/p][p]5. Fixed an issue that affected Duo Action invitations in rare cases.[/p][p]6. Optimized custom servers to reduce queuing and latency issues during server opening.[/p][p]7. Fixed an issue where the Fast Pursuit skill did not take effect.[/p][p]8. Players can now directly enter or sign up to enter active Once Human: RaidZone servers.[/p][p]9. Reduced the damage that Chaosweaver's skills and summoned units deal to Thermal Towers in The Way of Winter - Update Test. Increased the HP of Thermal Towers.[/p][p]10. Fixed an issue where facial hair was not displayed when equipping Quantum Echo Headwear.[/p][p]11. Fixed an issue in the mobile version where players sometimes fell through the ground in the Secret Servitor dungeon.[/p][p]12. Fixed an issue where Nightmare-difficulty dungeons in Endless Dream did not drop Deviations.[/p][p]13. Fixed an issue where adjusting parameters on custom servers could cause some parameters to revert to default values.[/p][p]14. Fixed an issue on custom servers where, if Morphed drop rates were adjusted, discarding and picking up a Deviation could transform it into a Morphed variant.[/p][p]15. Fixed an issue that caused height detection errors while relocating the territory.[/p][p]16. Fixed an issue where white blocks occasionally appeared during the boss battle against Eternal Dreamer: Ravenous Hunter in Endless Dream.[/p][p][/p][p]Once Human Development Team[/p][p]
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