Dear Metas,
[p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: oncehuman@global.netease.com"" target="_blank">oncehuman@global.netease.com. We'll investigate as soon as we receive your message.[/p][p][/p][p]We've been gathering community feedback and actively addressing your concerns.[/p]Here are the implemented or upcoming bug fixes for Once Human and Once Human: RaidZone:
[p]1. Fixed an issue where Hive parameters could not be set after applying a free-build template on custom servers.[/p][p]2. Fixed an issue where the source of the Frostshade cosmetic from the Lightforge Loot Crate displayed incorrectly in the Closet and Construction interfaces.[/p][p]3. Fixed an issue where the promo code for the Golden Years Special Deals displayed incorrectly for some players.[/p][p]4. Fixed an issue where the right joystick on controllers was unusable during construction.[/p][p]Once Human (non-RaidZone)[/p][p]1. Fixed an issue where Lunar Whispers would drop outside of Lunar Revelry events.[/p][p]2. Fixed an issue where the Lord of Moonlight's HP bar displayed incorrectly in Dream Zones.[/p][p]3. Fixed an issue where the stats of Snowdrift Top did not match their rarity.[/p][p]4. Fixed an issue where the Lord of Moonlight could infinitely use Adrenaline Shots.[/p][p]5. Fixed an issue where mobile players saw incorrect Deviation tips in Eternaland Shop.[/p][p]6. Fixed an issue where Deviations were incorrectly deducted from territory storage crates during fusion. Compensation will be gradually distributed to affected players.[/p][p]7. Based on player feedback, we've reduced the material requirements for crafting Binding Grenades in Deviation: Survive, Capture, Preserve to improve gameplay experience.[/p][p]8. Improved gameplay experience by increasing the Durability of certain exclusive armor pieces in Deviation: Survive, Capture, Preserve that previously broke too easily and required frequent repairs.[/p][p]Note: This adjustment only applies to armor crafted after the update. Pre-update armor is unaffected.[/p][p]9. Reduced the server launch frequency for Deviation: Survive, Capture, Preserve to provide a smoother experience. Please refer to the in-game scenario sign-up page for the latest server schedule.[/p][p]10. Fixed abnormal drops for Lifeforce Boost and Tactics Amplifier in crescent-suffix mod crates.[/p][p]11. Improved the Deviation capture experience by adjusting the escape behavior and duration of certain Deviations.[/p][p]For RaidZone Mode (doesn't apply to Once Human mode):[/p][p]Fixed an issue where some players were unable to claim the Golden Accord. Logging in again will now unlock it. We apologize for the inconvenience.[/p][p][/p][p]Once Human Development Team[/p][p][/p]
