Dear Metas,
[p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: oncehuman@global.netease.com"" target="_blank">oncehuman@global.netease.com. We'll investigate as soon as we receive your message.[/p][p][/p][p]Since the official release of Once Human version 2.1.1, we've been gathering community feedback and actively addressing your concerns.[/p]Here are the current details of the changes we've made:
[p]1. Fixed an issue where Dendron progress sometimes did not accumulate while fighting a Deep Dreamer in the Endless Dream scenario.[/p][p]2. Fixed an issue that affected tire appearance on the Golden Radiance vehicle skin.[/p][p]3. Fixed an issue that affected the appearance of the male headwear in the Steel Claw Raid Set and pants in the Fastwind Mayfly Set under certain conditions.[/p][p]4. Fixed an issue where navigation lines would disappear when zooming the Mini Map or using a vehicle.[/p][p]5. Fixed an issue where players could not sign up for a new server after logging in for the first time following the July 17 update.[/p][p]6. Implemented a sign-up cooldown period for permanent servers and settlement phases to ensure fairness. If a character signs up for and joins a permanent server or a server in its settlement phase, that character cannot join another permanent server or server in its settlement phase for 3 days.[/p][p]We understand that you may sometimes join the wrong server by accident, so the cooldown will only trigger after a character signs up for a permanent server or a server in its settlement phase for the third time.[/p][p]Once Human Development Team[/p][p][/p]
