Greetings!
[p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: oncehuman@global.netease.com"" target="_blank">oncehuman@global.netease.com. We'll investigate as soon as we receive your message.[/p][p][/p][p]Since the official release of Once Human version 1.6.3, we've been gathering community feedback and actively addressing your concerns. Here are the latest fixes we have implemented:[/p]Here are the current details of the changes we've made:
[p]1. Fixed an issue causing abnormal visual effects when using the Spectral Cloak.[/p][p]2. Fixed an issue in Once Human: RaidZone where after dismantling a collectible, the collectible itself was not returned. We will compensate affected players in the coming days.[/p][p]3. Fixed an issue affecting Battle Pass Exp on custom servers.[/p][p]4. Fixed an issue affecting the appearance of the Final Gambit female hairstyle.[/p][p]5. Fixed an issue where the screen flashed white when using the Deviation: ZapCam.[/p][p]6. Fixed an issue where the Downstar suffix's damage boost cap did not take effect.[/p][p]7. Fixed an issue affecting the appearance of the Grelen Tech Wallpaper when applied to glass walls.[/p][p]8. Fixed an issue where Thermal Towers could retain invalid connections. If your Thermal Tower is connected to an out-of-range Thermal Tower, and you cannot switch the connection to another Thermal Tower, please wait 3–5 minutes before re-opening the Thermal Tower interface and requesting a new connection. If this issue persists after multiple attempts, please make a report via the in-game feedback channels.[/p][p]9. Fixed an issue where the Azure Hot Spring furniture item became unresponsive.[/p][p]10. Fixed an issue where challenge tasks in Meta's Bounty - Inverted Trail could not be completed.[/p][p]11. Fixed an issue affecting the appearance of the character's thighs when wearing Urban Jurassic - Macaron Bottom in the wilderness.[/p][p]12. Fixed an issue affecting the appearance of the female version of the Final Gambit Bottom.[/p][p]13. Fixed an issue affecting the probability of obtaining complete gear from loot crates found in Starfall Inversion.[/p][p][/p][p]Once Human Development Team[/p][p]
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