Dear Metas:
[p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: oncehuman@global.netease.com"" target="_blank">oncehuman@global.netease.com. We'll investigate as soon as we receive your message.[/p][p][/p][p]Since the official release of Once Human version 2.0, we've been gathering community feedback from every Meta-Human and actively addressing your concerns. Here are the latest fixes we have implemented:[/p]Here are the current details of the changes we've made:
[p]1. Fixed an issue where universal class interactions behaved abnormally.[/p][p]2. Fixed an issue where blueprints couldn't be upgraded on mobile devices.[/p][p]3. Fixed an occasional issue where Lightforge Loot Crates couldn't be opened.[/p][p]4. Fixed an issue where returning Meta-Humans couldn't access the new season.[/p][p]5. Fixed an issue where universal interactions didn't refresh after transplanting crops.[/p][p]6. Fixed an issue where aerial attacks could get stuck in certain environments.[/p][p]7. Fixed a rare issue causing reload failures in the Dream Pop event.[/p][p]8. Fixed an issue where Meta-Humans couldn't enter servers with high character counts.[/p][p]9. Fixed a display error on mobile where Deviations in Dream Pop showed incorrect rarity.[/p][p]10. Fixed an issue preventing Solar Power Vending Machines from being built in Harvesters' Market during Manibus and Evolution's Call.[/p][p]11. Fixed a scenario bug in Endless Dream where the task "Eliminate a Light Dreamer affected by Bubbly Energy" couldn't be completed.[/p][p]12. Fixed an issue where interacting with the Teleportation Tower in Blackfell failed to unlock it.[/p][p]13. To ensure fairness and maintain Deviation value, all Deviations obtained in Dream Pop will now be bound to the character.[/p][p]14. A compensatory class open-test gift pack containing class-change items has been sent to all Meta-Humans via in-game mail.[/p][p]Ⅰ. If your current character has already chosen a class, you will receive compensation.[/p][p]Ⅱ. If your current character has not chosen a class, you will receive both Class Fragments and compensation.[/p][p]The pack auto-opens upon mail collection, with all items directly deposited into your backpack.[/p][p]*Characters in Once Human: RaidZone and those in novice scenarios will not receive this mail.[/p][p]15. We've identified an issue where Discord's Game Overlay feature may force the in-game frame rate to lock at 60 FPS. If you'd like to play at a higher frame rate, we recommend temporarily disabling the Game Overlay in your Discord settings. We will fix this in a future update.[/p][p]Once Human Development Team[/p][p][/p]